Hospital Indemnity
Hospital Indemnity insurance pays you a a fixed cash benefit directly if you’re admitted to the hospital, regardless of your other health insurance coverage. It can be used for out-of-pocket expenses or anything you need during your recovery.
Hospital Indemnity Coverage
File a Claim
1. You've Had a Need to Use Your Benefits
You or a covered loved one has an illness, injury or hospitalization that's covered by your benefits.
2. It's Time to File Your Claim
- You can submit a claim online at myNYLGBS.com. If it’s your first visit to the site, be sure to click “Register here” to set up your online account.
- Please note that in most cases, we’ll need you to include documentation to support your claim, such as medical records, doctor’s notes, or hospital discharge summary.
- Submitting your claim through myNYLGBS.com allows for the fastest claim process. Make sure to have direct deposit or EFT (Electronic Funds Transfer) set up ahead of time, so that you receive your claim payment faster.
- You can also submit by phone at (888) 842-4462 or (866) 562-8421 (español), or by mail (print a claim form and mail it to us).
3. Claim Review
- Once your claim has been received, one of our claim managers carefully reviews it.
- Sometimes, additional information is needed to help us make a claim decision. We will let you know if there’s anything else needed, and you can easily send us any missing documentation through myNYLGBS.com.
4. Claim Decision Notification
- You’ll be notified as soon as we’ve made a decision on your claim.
- Approved claim payments will be issued via direct deposit if you’ve signed up for Electric Funds Transfer or by mailed check.
